Q: How much does a website cost?
A:

Started with the trickiest question first, unfortunately this depends entirely on the complexity of what you want and how much we will be doing for you. For the simplest project you are looking at about R3500.00 (inc vat).

Q: I am not based in Cape Town, does that matter?
A:

Absolutely not, it makes a face-to-face meeting tricky but that is what Skype is for. We have sucessfully built websites for clients in the USA, UK and France as well as in other provinces around South Africa.

Q: How long will it take to build my website?
A:

Another tricky question, again it depends on the complexity of the website. Generally at the minimum 2 weeks but we will let you know in your quote how long we estimate it will take.

Q: Do you provide training?
A:

Absolutely, we will provide a basic training document at the end of the build process that outlines exactly how to update / add / remove content from your website as well as information on special features you have requested on your site (as appropriate).

Q: Do I need to organise my own domain name & hosting?
A:

This is up to you, you are most welcome to organise this on your own or we can assist you. Locally we like to work with Hetzner as our hosting provider as they have a proven track record, they update their software regularly, do regular backups and have great support so we have less issues with hacking and the like.

Q: Do you have monthly support plans?
A:

We do indeed, in fact we would highly recommend you sign up for one of our support packages. If you have a small, brochure type website or a self managed blog you may only need a few hours a year, if your website is larger and more complex you might benefit from a couple of hours a month. Either way, it allows us to keep you up to date with critical software updates / security releases and clear out spam.

Q: How does the payment process work?
A:

Once the quote has been accepted a 50% deposit is required, 30% is payable at the end of the 15 day testing period and the final 20% on sign off of the project.

Q: Can you help me write content for my website?
A:

We are not professional copywriters so we generally ask you to provide the content for your website. We can gladly assist and make recommendations. Should you require the services of a professional copywriter we will gladly refer you.